Thank you for choosing Digistuffs for your digital product purchases and digital marketing needs. We strive to provide exceptional service and products to our valued customers. Please read our refund and cancellation policy carefully, as it outlines the terms and conditions for refunds and cancellations of digital products and services.
Digital Product Refunds:
1. Eligibility: You may be eligible for a refund on digital product purchases made through our website within 24 hrs of the purchase date, subject to the conditions outlined below.
2. Refund Request Process:
- To request a refund for a digital product, please contact our customer support team at team@digistuffs.online with the subject line "Refund Request - [Product Name]."
- Include your order number and the reason for your refund request in the body of the email. Our team will review your request and respond within 2 business days with further instructions.
3. Refund Criteria:
- Refunds will only be issued if you have not received the digital product after payment.
- If the digital product is found to be defective or significantly different from its description, you may also be eligible for a refund.
Digital Marketing Service Cancellations:
1. Cancellation Policy: You may cancel digital marketing services, subject to the terms outlined below.
2. Cancellation Process:
- To cancel digital marketing services, please send an email to team@digistuffs.online with the subject line "Service Cancellation Request."
- Include your account details and the reason for cancellation in the body of the email.
- Our customer support team will process your request and confirm the cancellation within 5 business days.
3. Refund Criteria: If you cancel digital marketing services after the service has commenced, you won't be eligible for a refund.
Third-party Fees: Any fees associated with third-party services or resources procured on your behalf will not be eligible for refund.
General Terms:
1. Refund Processing: Refunds will be processed using the original method of payment and may take 5-7 business days to reflect in your account.
2. Policy Changes: Digistuffs reserves the right to modify or update this refund and cancellation policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Note: For further assistance or inquiries regarding our refund and cancellation policy, please contact our customer support team at team@digistuffs.online
Thank you for your understanding and cooperation.